FAQs

• Price conditions
  • Per seat and route €24, including VAT.
  • Children up to and including 14 years old pay €12, including VAT; a child ticket can be purchased from the driver on the bus.
  • A ticket can be booked online up to the departure time of the bus.
  • Payment for online bookings is possible via PayPal, credit card, or direct debit.
  • Tickets can be purchased on board from the driver using EC and credit cards; cash is not accepted.
  • There is no group discount available.
  • The "Deutschlandticket" is not valid.
  • The fare includes the specified free baggage allowance (20 kg suitcase + 7 kg hand baggage); for additional baggage, an additional ticket can be booked directly with the driver (€10 per luggage).
• Children/babies
  • Every child/baby needs a seat.
  • Children up to 3 years of age require a child seat/baby seat. This must be provided by the passenger.
  • Baby carriages are transported free of charge in the luggage compartment.
• Stops
  • Düsseldorf:
    • Central bus station (ZOB) at Düsseldorf main station
    • Bus stop number 8
    • Address: Worringer Str. 140, 40210 Düsseldorf
    • Google Maps Link: https://maps.app.goo.gl/czR7Vq1Gv9BP3B5h9
  • Airport Weeze:
    • Weeze Airport Terminal 1
    • Bus stop number 1
    • Address: Flughafen-Ring 1, 47652 Weeze
    • Google Maps Link: https://maps.app.goo.gl/b9jDxPiHG5PVu3wT6
• Cancellation & rebooking
  • Cancellation or rebooking of the ticket is not permitted.
  • A name change is free of charge and can be rebooked by sending an email to support@airportweezeshuttle.com.
• Flight delay
  • The bus waits up to a maximum of 10 minutes after the scheduled departure for delayed flights and passengers with a reservation.
  • An exception is the last trip of the day from Weeze Airport. This bus waits for delayed passengers until 00:15, so there might be a slightly longer waiting time than 10 minutes.
  • If the bus is missed due to a flight delay, the next possible connection can be used with a booked ticket, if there is a free seat available.
• Luggage
  • The following baggage items can be transported per ticket:
    • 1x suitcase/bag with a maximum of 20 kg
    • 1x hand baggage with a maximum of 7 kg
  • Additional pieces of luggage, bulky, and sports luggage
    • Additional luggage (suitcases) can be transported without registration.
      An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
    • Bulky/sports luggage: Please register by email to support@airportweezeshuttle.com
      An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
  • Wheelchairs & rollators
    • Are transported free of charge in the luggage compartment as long as they are foldable.
• Animals
  • The transportation of animals is not allowed.
  • Guide dogs can be registered at support@airportweezeshuttle.com
• Service on board
  • Our bus is equipped with air conditioning and comfortable seating.
• Points of sale
• www.airportweezeshuttle.com
• On board the bus
• Barmar travel agency (Worringerstr. 104, 40210 Düsseldorf)
• Payment receipt
  • You can request a receipt at the following address: support@distribusion.com