FAQ

• Price conditions
  • Per seat and route 24,- € incl. VAT.
  • Children up to and including 14 years pay 12,- € including VAT; a child ticket can be purchased from the driver on the bus.
  • A ticket can be booked online up to the departure time of the bus
  • Payment for online bookings is possible by PayPal, credit card or direct debit
  • Tickets can be purchased on board from the driver using EC and credit cards, cash is not accepted
  • There is no group discount
  • The „Deutschlandticket“ is not valid
  • The fare includes the specified free baggage allowance (20 kg suitcase + 7 kg hand baggage), for additional baggage an additional ticket can be booked directly with the driver (€10 per luggage).
• Children/babies
  • Every child/baby needs a seat
  • Children up to 3 years of age require a child seat/baby seat. This must be brought by the passenger themselves
  • Baby carriages are transported free of charge in the luggage compartment
• Stops
  • Düsseldorf:
    • Central bus station (ZOB) at Düsseldorf main station
    • Bus stop number 8
    • Address: Worringer Str. 140, 40210 Düsseldorf
    • Google Maps Link: https://maps.app.goo.gl/czR7Vq1Gv9BP3B5h9
  • Airport Weeze:
    • Flughafen Weeze Terminal 1
    • Bus stop number 1
    • Address: Flughafen-Ring 1, 47652 Weeze
    • Google Maps Link: https://maps.app.goo.gl/b9jDxPiHG5PVu3wT6
• Cancellation & rebooking
  • Cancellation or rebooking of the ticket is excluded
  • A name change is free of charge and can be rebooked by sending an e-mail to support@airportweezeshuttle.com
• Flight delay
  • The bus waits up to a maximum of 10 minutes after scheduled departure for delayed flights and passengers with a reservation.
  • Exception is the last trip of the day from Weeze Airport. This bus waits for delayed passengers until 00:15 so there might be a slightly longer waiting time than 10 minutes.
  • If the bus is missed due to a flight delay, the next possible connection can be used with a booked ticket, if there is a free seat available
• Luggage
  • The following items of baggage can be transported per ticket:
    • 1x suitcase/ bag with max. 20 kg
    • 1x hand baggage with max. 7 kg
  • Additional pieces of luggage, bulky and sports luggage
    • Additional luggage (suitcases) can be transported without registration.
      An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
    • Bulky/sports luggage: Please register by e-mail to support@airportweezeshuttle.com
      An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
  • Wheelchairs & rollators
    • Are transported free of charge in the luggage compartment as long as they are foldable
• Animals
  • The transportation of animals is excluded
  • Guide dogs can be registered at support@airportweezeshuttle.com
• Service on board
  • Our bus is equipped with air conditioning and comfortable seating
• Points of sale
  • www.airportweezeshuttle.com
  • On board the bus
  • Barmar travel agency (Worringerstr. 104, 40210 Düsseldorf)