FAQ

• Price conditions
  • Per seat and route 24,- € incl. VAT.
  • A ticket can be booked online up to the departure time of the bus
  • Payment for online bookings is possible by PayPal, credit card or direct debit
  • Tickets can be purchased on board from the driver using EC and credit cards, cash is not accepted
  • There is no group discount
  • The „Deutschlandticket“ is not valid
  • The fare includes the specified free baggage allowance (20 kg suitcase + 7 kg hand baggage), for additional baggage an additional ticket can be booked directly with the driver (€10 per luggage).
• Children/babies
  • Every child/baby needs a seat
  • There is no separate price for children/babies
  • Children up to 3 years of age require a child seat/baby seat. This must be brought by the passenger themselves
  • Baby carriages are transported free of charge in the luggage compartment
• Stops
  • Düsseldorf:
    • Central bus station (ZOB) at Düsseldorf main station
    • Bus stop number 8
    • Address: Worringer Str. 140, 40210 Düsseldorf
    • Google Maps Link: https://maps.app.goo.gl/czR7Vq1Gv9BP3B5h9
  • Airport Weeze:
    • Flughafen Weeze Terminal 1
    • Bus stop number 1
    • Address: Flughafen-Ring 1, 47652 Weeze
    • Google Maps Link: https://maps.app.goo.gl/b9jDxPiHG5PVu3wT6
• Cancellation & rebooking
  • Cancellation or rebooking of the ticket is excluded
  • A name change is free of charge and can be rebooked by sending an e-mail to support@airportweezeshuttle.com
• Flight delay
  • The bus waits up to a maximum of 10 minutes after scheduled departure for passengers with a reservation.
  • Exception is the last trip of the day from Weeze Airport. This bus waits until the arrival of the passengers booked for the last trip of the day, so there might be a slightly longer waiting time than 10 minutes.
  • If the bus is missed due to a flight delay, the next possible connection can be used with a booked ticket, if there is a free seat available
• Luggage
  • The following items of baggage can be transported per ticket:
    • 1x suitcase/ bag with max. 20 kg
    • 1x hand baggage with max. 7 kg
  • Additional pieces of luggage, bulky and sports luggage
    • Additional luggage (suitcases) can be transported without registration.
      An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
    • Bulky/sports luggage: Please register by e-mail to support@airportweezeshuttle.com
      An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
  • Wheelchairs & rollators
    • Are transported free of charge in the luggage compartment as long as they are foldable
• Animals
  • The transportation of animals is excluded
  • Guide dogs can be registered at support@airportweezeshuttle.com
• Service on board
  • Our bus is equipped with air conditioning and comfortable seating
• Points of sale
  • www.airportweezeshuttle.com
  • On board the bus
  • Barmar travel agency (Worringerstr. 104, 40210 Düsseldorf)