FAQ

FAQs

  • Price conditions
    • Per seat and route 24,- € incl. VAT.
    • Children up to and including 14 years pay 12,- € including VAT; a child ticket can be purchased from the driver on the bus.
    • A ticket can be booked online up to the departure time of the bus
    • Payment for online bookings is possible by PayPal, credit card or direct debit
    • Tickets can be purchased on board from the driver using EC and credit cards, cash is not accepted
    • There is no group discount
    • The „Deutschlandticket“ is not valid
    • The fare includes the specified free baggage allowance (20 kg suitcase + 7 kg hand baggage), for additional baggage an additional ticket can be booked directly with the driver (€10 per luggage).
  • Children/babies
    • Every child/baby needs a seat
    • Children up to 3 years of age require a child seat/baby seat. This must be brought by the passenger themselves
    • Baby carriages are transported free of charge in the luggage compartment
  • Stops
  • Cancellation & rebooking
    • Cancellation or rebooking of the ticket is excluded
    • A name change is free of charge and can be rebooked by sending an e-mail to support@airportweezeshuttle.com
  • Flight delay
    • The bus waits up to a maximum of 10 minutes after scheduled departure for delayed flights and passengers with a reservation.
    • Exception is the last trip of the day from Weeze Airport. This bus waits for delayed passengers until 00:15 so there might be a slightly longer waiting time than 10 minutes.
    • If the bus is missed due to a flight delay, the next possible connection can be used with a booked ticket, if there is a free seat available
  • Luggage
    • The following items of baggage can be transported per ticket:
      • 1x suitcase/ bag with max. 20 kg
      • 1x hand baggage with max. 7 kg
    • Additional pieces of luggage, bulky and sports luggage
      • Additional luggage (suitcases) can be transported without registration.
        An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
      • Bulky/sports luggage: Please register by e-mail to support@airportweezeshuttle.com
        An additional ticket of €10 can be purchased directly from the driver (payment: PayPal/credit/debit card)
    • Wheelchairs & rollators
      • Are transported free of charge in the luggage compartment as long as they are foldable
  • Animals
  • Service on board
    • Our bus is equipped with air conditioning and comfortable seating
  • Points of sale
  • Payment receipt
Bus FAQ & Travel Information | Airport Weeze Shuttle